Our COVID-19 Update

Our COVID-19 Update

Both of our showrooms are open for business as usual, 7 days a week, no bookings required!

Please note, we do not offer click and collect, we offer delivery to your address only.

We are dispatching orders out, business as usual, however, we ask you have patience with some of our shipping carriers who are experiencing some unavoidable delays due to the effects of COVID-19 and the current weather conditions on their services.

COVID-19 is still affecting more than just our national network, with many of our overseas suppliers facing multiple closures due to the ongoing effects of the virus. There is also a backlog and strain on international and national shipping ports due to these ongoing effects.

We wanted to give you an update on why we're still being impacted by the effects of the pandemic and how that affects orders placed with us.

Global Container Flows

Shipping Delay Problems

China Covid Lockdowns

We always aim to be transparent and honest with our customers and believe that these impacts may still carry through to the end of this year. Whilst we are trying our best to provide accurate lead times, unfortunately, this does mean that some of our shipments are undergoing delays, with lead times being pushed out.

Please contact our customer service team if you have any concerns and know that we are doing our best to keep you informed and stay transparent throughout the ordering process.

From our team to you, your family, friends and loved ones, we are hoping you are all keeping well, informed, healthy and happy during these uncertain times.

We appreciate your ongoing support and understanding!

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We are here on the phone, via email or in person. Your question is important to us, and our team will endeavour to get back to your enquiry as soon as possible.

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