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Leaves our partners warehouse in 2 - 3 weeks.
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Before adding the item to cart, note the dispatch time frame below the 'Add To Cart' button to see if it's in stock or on order. See the different statuses and their meanings below.
In stock, ready to ship
If your item is showing as in stock, then it is currently in our Sydney warehouse. Once your order has been placed it will be processed by our team and prepared for shipping. Once dispatched and collected by our courier partner, delivery times vary depending on your location and the courier service selected.
On order, ships after arrival date
If your item is due to be dispatched after a certain date, this means it is currently out of stock but we have more on the way! Once your item has been received at our Sydney warehouse your order will be processed by our team and prepared for shipping.
Available to pre-order
If your item is available to pre-order, it is currently out of stock and not on order. The approximate weeks given is the full lead time and we are not able to confirm the exact date it will arrive after ordering. Once a date for arrival into our warehouse is set, we will contact you to confirm.
Please contact us if you have any further questions.
Handwoven in India, cotton and wool construction, using an underlay is recommended to extend the life of your rug, size may vary up to 5% in length and width due to natural variations in material, may encounter variations in pattern and colour which may vary from the images shown.
Delivery Services
See our delivery information for more details on our courier services. Items will be dispatched from our Sydney warehouse a few days after we receive them. For delivery timeframes, please see more here.
Returns
Please see our Return and Cancellation Policy for more details.
Visit our help centre to view our full returns policy and more!
Natural materials may exhibit variances in grain colour and texture and can change colour with age. These variations are normal characteristics of all natural materials and should be expected and appreciated.
Please note product colours and materials can vary slightly to the images you see on the website, please get in touch with our sales team if you would like any further product or material details.
For all woollen rugs, please vacuum regularly and blot any spills with undyed cloth. If you get mud on your rug, it's usually best to allow it to dry and then gently brush it off, followed by a thorough vacuuming. Do not dry clean or use harsh chemicals. Never fold or keep in an airtight bag. Avoid direct or continuous exposure to sunlight and rotate for even wear. As they are delicate, professional cleaning is recommended.
To read up on full recommended care instructions visit our help centre.
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